Voice Agent for Salons & Spas
Never Miss A Call Again
Nia captures every client call, books appointments instantly, and frees your team to focus on treatments. No menus. No scripts. No waiting.
Why Salons Choose Nia for Client Communication
Focus on What Matters Most
Your stylists and therapists stay focused on delivering exceptional treatments without phone interruptions.
Perfect Appointment Booking
Every call captures complete booking details: preferred services, stylist preferences, availability requirements, and special requests.
Guest Recognition & History
Nia automatically recognizes returning clients by phone number, accessing their visit history, service preferences, and loyalty status to provide truly personalized service.
Seamless Staff Handoff
When human expertise is needed, Nia transfers calls to your team with full conversation context preserved, ensuring clients never have to repeat themselves.
After-Hours Booking Capture
Capture bookings when clients think of them - evenings, weekends, and lunch breaks. Never lose another appointment because you were closed or busy with a client.
Reduced No-Shows
Nia sends automatic confirmations and reminders, asks about preferences, and ensures clients feel valued. This professional touch significantly reduces no-shows and cancellations.
Smart Upselling
Nia naturally recommends complementary services and add-ons based on client preferences and booking patterns, increasing average booking value without being pushy.
Booking System Integration
Connect Nia to your salon management system for real-time availability, automatic booking confirmations, and seamless integration with your existing workflow.
Multilingual Support
Serve your diverse clientele in multiple languages, ensuring every client feels welcome and understood regardless of their preferred language.
How Nia Transforms Your Booking Process
Client Calls & Recognition
Client calls to book an appointment. Nia answers immediately with your salon's professional greeting and automatically recognizes returning clients by their phone number.
Personalized Service & Upselling
Using client history and preferences, Nia provides personalized service recommendations, suggests complementary treatments, and gathers any additional requirements.
Instant Booking & Integration
Books the appointment directly in your salon management system with all client preferences, service details, and timing confirmed. Auto-sends intake forms when needed.
Smart Follow-up & Handoff
Sends booking confirmation immediately, manages automated reminders, and seamlessly transfers to staff when human expertise is needed - with full context preserved.
Works With Your Existing Booking System
Direct integration with your salon management platform - no third-party tools, no extra setup, just turn it on and start converting more calls
Fresha
Commission-free for returning clients
Treatwell
Client acquisition marketplace
Phorest
Full-featured salon management
Booksy
Mobile-first booking for beauty
SimplyBook.me
Custom branding & automation
Square Appointments
Booking with payments integration
Vagaro
Scheduling & client management
Acuity Scheduling
Advanced scheduling with deposits
Zenoti
Enterprise multi-location platform
Emitrr
Feature-rich UK scheduling
Schedulicity
Online appointment booking
StyleSeat
Beauty professional platform
Salon Iris
Comprehensive salon software
Booker
Wellness business platform
Timely
Beauty business management
Custom API
Connect to any system via API
Don't see your system? We offer custom API integration for any platform.
Common Salon Scenarios Nia Handles
New Appointment Bookings
Captures client preferences, service requirements, preferred stylist, and available time slots to book perfect appointments every time.
Rescheduling & Cancellations
Manages appointment changes professionally, finds alternative slots, and updates your booking system automatically.
Service & Pricing Inquiries
Provides detailed information about treatments, pricing, duration, and preparation requirements to help clients choose the right services.
Stylist Preferences
Matches clients with their preferred stylists, explains specialties, and manages appointments based on individual availability.
Walk-in Availability
Checks real-time availability for walk-in clients, manages waiting lists, and provides accurate wait time estimates.
Product Availability
Answers questions about products, pricing, and availability while capturing interest for follow-up sales opportunities.
Service Recommendations
Intelligently suggests complementary treatments and add-on services based on client history and current booking, naturally increasing appointment value.
Intake Form Management
Automatically sends personalized intake forms, consent documents, and treatment preparation instructions directly to clients after booking confirmation.
Calculate Your Savings
Traditional Approach
With Nia
Annual Savings: £46,812
Plus improved SLA performance, better customer satisfaction, and 24/7 coverage
Trusted by Salon Owners
"Nia has been a game-changer for our salon. She captures every appointment call perfectly, even when we're busy with clients. We haven't missed a single booking since we started using her, and our clients love how professional and helpful she sounds."
Always Learning, Always Improving
Continuous Learning
Nia learns from every interaction, constantly improving her ability to handle your salon's specific needs and client preferences.
Performance Insights
Receive detailed analytics on call volume, booking success rates, and client satisfaction to optimize your salon's operations.
Custom Brand Voice
Nia adapts to match your salon's unique tone and personality, ensuring every interaction feels authentically your brand.
No Third-Party Tools
Direct integration with your existing systems means no additional software, no security risks, and no complicated setup processes.
Simple, Transparent Pricing for Salons
Professional AI receptionist that pays for itself
Nia for Salons
Complete AI receptionist for your salon
- ✓ Professional AI phone support
- ✓ Appointment booking & management
- ✓ Up to 300 minutes/month included
- ✓ Custom salon service knowledge
- ✓ Client interaction summaries
- ✓ 24/7 availability
- ✓ 14-day free trial
Add-ons
Extend Nia's capabilities
- Booking System Integrations
Fresha, Phorest, Treatwell, Booksy, etc. - Additional 300 Minutes
Extra call volume capacity - WhatsApp Business
Multi-channel client support - Email Integration
Unified client communication - Advanced Reporting
Booking analytics & insights
What's Included:
Covers approximately 75-100 appointment calls per month for most salons
Get started immediately with no upfront costs or hidden charges
No long-term contracts - cancel or modify your plan at any time
Ready to Transform Your Salon's Client Experience?
Start your free trial today - setup takes less than 5 minutes
What's Included in Your Free Trial:
- ✓ Full 14-day access to all features
- ✓ Integration with your booking system
- ✓ Custom setup and configuration
- ✓ Unlimited appointment calls handled
- ✓ No credit card required
- ✓ Cancel anytime
Start Capturing Missed Opportunities Today
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