Waves

Voice Agent for Trades

Nia captures every job call, qualifies leads instantly, and frees you to focus on completing quality work

£200+value of a single emergency plumbing call
70%of customers prefer calling for urgent repairs
24/7availability captures emergency work

Why Trades Choose Nia for Call Management

Never Miss Emergency Calls

Capture every urgent plumbing leak, electrical fault, or boiler breakdown call - even when you're elbow-deep in another job. Every missed emergency call is lost revenue and a frustrated customer.

Work Uninterrupted On-Site

Focus completely on completing quality work without phone interruptions. Whether you're under a sink or up a ladder, Nia handles all incoming calls professionally while you stay productive.

Professional First Impression

Every caller gets an immediate, professional response that builds trust in your business. No more sending customers to competitors because your phone went to voicemail during peak hours.

Qualify Leads Instantly

Nia assesses job urgency, gathers location details, understands the problem scope, and determines if it's an emergency or scheduled work - saving you time on unsuitable enquiries.

24/7 Availability

Capture after-hours emergencies, weekend work, and late-evening calls that drive premium rates. Many emergency jobs happen outside normal hours when competitors aren't answering.

Grow Without Hiring

Scale your business without hiring expensive office staff. At £50/month, Nia costs less than a single emergency call but captures dozens of opportunities that would otherwise be lost.

Ready to Never Miss an Emergency Call?

See how NIA captures every job opportunity while you stay focused on quality work on-site.

How Nia Captures Every Job Opportunity

1

Customer Calls

Customer has an urgent repair need or service request and calls your business. Nia answers immediately with your company's professional greeting, even when you're on-site.

2

Job Details & Assessment

Nia gathers essential information: customer location, problem description, urgency level, preferred timing, and contact details. She assesses if it's an emergency or scheduled work.

3

Schedule Integration

Creates job entry in your trade management system with all details, proper categorisation, and priority level. Integrates seamlessly with Tradify, ServiceM8, Joblogic, and other platforms.

4

Customer Confirmation

Provides professional service commitment to the customer, confirms appointment time, and sends you instant notification about the new job with all relevant details.

Works With Your Existing Job Management

Seamlessly integrates with all major trade platforms

Tradify

Complete job management for trades

Checkatrade

Trusted trader platform

MyBuilder

Trade job marketplace

Rated People

Customer-rated trade platform

ServiceM8

Mobile trade management

Joblogic

Field service software

Fergus

Trade business management

Powered Now

Service management software

BigChange

Mobile workforce platform

FieldEZ

Field service management

Workiz

Home service software

Housecall Pro

Service business app

GorillaDesk

Trade scheduling platform

ZenMaid

Service scheduling software

ServiceTitan

Trade management platform

Custom API

Connect to any system via API

Don't see your system? We offer custom API integration for any platform.

Common Trade Scenarios Nia Handles

Emergency Plumbing Calls

Handles urgent burst pipe, leak, or boiler breakdown calls. Assesses severity, gathers location details, and schedules emergency call-out with premium rates.

Electrical Fault Reports

Captures power outage, wiring issue, or safety concern details. Determines urgency level, identifies potential hazards, and books appropriate response time.

Boiler Breakdowns

Documents heating system failures, assesses household impact (children/elderly), gathers boiler details, and prioritises same-day emergency repairs.

Quote Requests

Collects project details, property information, timeline requirements, and budget expectations for kitchen fits, bathroom renovations, or electrical installations.

Job Scheduling & Rescheduling

Manages appointment bookings, handles schedule changes, and coordinates site access details with property owners or tenants efficiently.

Out-of-Hours Emergencies

Captures weekend, evening, and holiday emergency calls when competitors aren't available. Prioritises genuine emergencies and books premium-rate call-outs.

Transform Your Trade Business Today

Join tradespeople earning more with professional call handling. At £49/month, NIA pays for itself with just one captured emergency call.

Calculate Your Savings

Traditional Approach

Full-time receptionist salary£25,000/year
Benefits & taxes£7,500/year
Training & management£2,500/year
Missed calls (25% at £50 each)£13,000/year
Total Annual Cost£48,000

With Nia

Nia subscription£1,188/year
Setup & integration£0
Training£0
Missed calls£0
Total Annual Cost£1,188

Annual Savings: £46,812

Plus improved SLA performance, better customer satisfaction, and 24/7 coverage

Trusted by Trade Professionals

"Since getting Nia, I've not missed a single emergency call. She captured a £500 boiler repair last week while I was fixing someone else's heating - that's 10 months of Nia paid for in one job. My customers love the instant professional response."

Dave's Plumbing Services

Emergency Plumber, Surrey

Simple, Transparent Pricing for Trades

Professional AI call handling that pays for itself

Nia for Trades

£49/month

Complete AI receptionist for your trade business

  • ✓ Professional AI phone answering
  • ✓ Job inquiry capture & lead qualification
  • ✓ Emergency call prioritisation
  • ✓ Trade-specific knowledge base
  • ✓ Detailed call summaries & job details
  • ✓ 24/7 availability including weekends
  • ✓ 14-day free trial

Add-ons

£19/month each

Extend Nia's capabilities

  • Job Management Integrations
    Tradify, ServiceM8, Joblogic, Checkatrade, etc.
  • Additional Call Volume
    Extra capacity for busy periods
  • WhatsApp Business
    Text message handling
  • Email Integration
    Quote requests via email
  • Advanced Reporting
    Job capture analytics & insights

What's Included:

Unlimited Job Calls

Covers all customer inquiries, emergency calls, and quote requests with no per-call charges

No Setup Fees

Get started immediately with no upfront costs or hidden charges

Cancel Anytime

No long-term contracts - cancel or modify your plan at any time

Ready to Never Miss Another Job Call?

Start your free trial today - setup takes less than 5 minutes

What's Included in Your Free Trial:

  • ✓ Full 14-day access to all features
  • ✓ Integration with your job management system
  • ✓ Custom setup and trade-specific configuration
  • ✓ Unlimited emergency and job calls handled
  • ✓ No credit card required
  • ✓ Cancel anytime

Start Capturing Missed Opportunities Today

Every day you wait, competitors are answering the calls you're missing. Book a demo and see how NIA pays for itself with just one recovered appointment.

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