Nia captures every job call, qualifies leads instantly, and frees you to focus on completing quality work
Capture every urgent plumbing leak, electrical fault, or boiler breakdown call - even when you're elbow-deep in another job. Every missed emergency call is lost revenue and a frustrated customer.
Focus completely on completing quality work without phone interruptions. Whether you're under a sink or up a ladder, Nia handles all incoming calls professionally while you stay productive.
Every caller gets an immediate, professional response that builds trust in your business. No more sending customers to competitors because your phone went to voicemail during peak hours.
Nia assesses job urgency, gathers location details, understands the problem scope, and determines if it's an emergency or scheduled work - saving you time on unsuitable enquiries.
Capture after-hours emergencies, weekend work, and late-evening calls that drive premium rates. Many emergency jobs happen outside normal hours when competitors aren't answering.
Scale your business without hiring expensive office staff. At £50/month, Nia costs less than a single emergency call but captures dozens of opportunities that would otherwise be lost.
Customer has an urgent repair need or service request and calls your business. Nia answers immediately with your company's professional greeting, even when you're on-site.
Nia gathers essential information: customer location, problem description, urgency level, preferred timing, and contact details. She assesses if it's an emergency or scheduled work.
Creates job entry in your trade management system with all details, proper categorisation, and priority level. Integrates seamlessly with Tradify, ServiceM8, Joblogic, and other platforms.
Provides professional service commitment to the customer, confirms appointment time, and sends you instant notification about the new job with all relevant details.
Seamlessly integrates with all major trade platforms
Complete job management for trades
Trusted trader platform
Trade job marketplace
Customer-rated trade platform
Mobile trade management
Field service software
Trade business management
Service management software
Mobile workforce platform
Field service management
Home service software
Service business app
Trade scheduling platform
Service scheduling software
Trade management platform
Connect to any system via API
Don't see your system? We offer custom API integration for any platform.
Handles urgent burst pipe, leak, or boiler breakdown calls. Assesses severity, gathers location details, and schedules emergency call-out with premium rates.
Captures power outage, wiring issue, or safety concern details. Determines urgency level, identifies potential hazards, and books appropriate response time.
Documents heating system failures, assesses household impact (children/elderly), gathers boiler details, and prioritises same-day emergency repairs.
Collects project details, property information, timeline requirements, and budget expectations for kitchen fits, bathroom renovations, or electrical installations.
Manages appointment bookings, handles schedule changes, and coordinates site access details with property owners or tenants efficiently.
Captures weekend, evening, and holiday emergency calls when competitors aren't available. Prioritises genuine emergencies and books premium-rate call-outs.
Plus improved SLA performance, better customer satisfaction, and 24/7 coverage
"Since getting Nia, I've not missed a single emergency call. She captured a £500 boiler repair last week while I was fixing someone else's heating - that's 10 months of Nia paid for in one job. My customers love the instant professional response."
Professional AI call handling that pays for itself
Complete AI receptionist for your trade business
Extend Nia's capabilities
Covers all customer inquiries, emergency calls, and quote requests with no per-call charges
Get started immediately with no upfront costs or hidden charges
No long-term contracts - cancel or modify your plan at any time
Start your free trial today - setup takes less than 5 minutes
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