Never Miss Another Call.
Capture Every Opportunity.

Waves

Your AI-Powered Team Member

NIA handles routine calls and inquiries 24/7, freeing your human staff for complex, high-value conversations. Perfect for covering evenings, lunch breaks, sick days, and weekends - ensuring your business never misses opportunities while your team focuses on what matters most.

How NIA Augments Your Team

  • Handles Routine Tasks While Staff Focus on Complex Calls
  • 24/7 Coverage During Off-Hours & Busy Periods
  • Intelligent Lead Qualification & Appointment Booking
  • Natural Conversations That Complement Human Service
  • Seamless Handoff to Human Staff When Needed
  • Force Multiplier - Not a Replacement - for Your Team

The Smart Hybrid Solution

Your team's expertise is too valuable for routine calls. NIA handles the repetitive inquiries and basic bookings, freeing your staff to do what AI can't: build relationships, solve complex problems, and deliver the human touch that creates loyal customers:

  • Frees Staff from Repetitive Calls to Focus on Revenue-Generating Work
  • Provides Professional Coverage When Your Team Can't Answer
  • Reduces Staff Stress and Burnout from Constant Interruptions
  • £50-99/month to Augment Your Existing Team
  • Handles Overflow During Peak Times Without Additional Hiring
  • Ensures Human Touch for Complex Issues While AI Handles the Rest

NIA for Your Industry

Managed Service Providers (MSPs)

Free your technical team from call intake and focus them on complex problem-solving. NIA handles front-line support, creates high-quality tickets with complete technical details, and routes issues to the right specialists.

  • Professional technical issue intake and documentation
  • Automatic ticket creation with complete technical details
  • Integration with ConnectWise, Autotask, ServiceNow
  • Smart routing based on technician expertise
  • First-line troubleshooting for common issues
  • ConnectWise Integration
  • Datto Autotask
  • ServiceNow Compatible
  • Technical Knowledge Base
  • Ticket Management
  • MSP Workflows
View MSP Solution

Beauty Salons & Spas

"I'm doing treatments and trying to answer the phone with my gloves on" - Never again. NIA handles bookings while you focus on clients, captures after-hours appointments, and reduces no-shows with automated confirmations.

  • Real-time appointment booking with Phorest/Fresha integration
  • Service-specific scheduling (haircut, massage, nails)
  • Automated appointment confirmations & reminders
  • Client preference tracking and notes
  • Emergency slot filling from cancellations
  • Phorest Integration
  • Fresha Compatible
  • Vagaro Support
  • SMS Confirmations
  • UK Accent
  • Beauty Industry Knowledge
View Salon Solution

Trades & Home Services

"Even when you're under the sink, NIA's booking your next job." Perfect for plumbers, electricians, HVAC technicians. Never miss an emergency call or high-value job while you're on-site.

  • Emergency call prioritization and dispatch
  • Technical problem pre-qualification
  • Integration with Tradify, Checkatrade, MyBuilder
  • Quote generation for standard services
  • Job scheduling with travel time optimization
  • Tradify Integration
  • Checkatrade Compatible
  • Emergency Detection
  • Technical Knowledge Base
  • GPS Scheduling
  • Quote Generation
View Trades Solution

Estate Agents

In property, speed wins business. NIA qualifies buyers, books viewings, and captures seller inquiries 24/7 - even while you're showing properties to other clients. Never lose a lead to faster competitors.

  • Buyer qualification and preference matching
  • Viewing appointment scheduling with availability sync
  • Property inquiry handling from Rightmove/Zoopla
  • Seller lead capture and valuation booking
  • Integration with Reapit, Estate Master, Dezrez
  • Reapit Integration
  • Rightmove Leads
  • Zoopla Compatible
  • Property Knowledge
  • Market Analysis
  • CRM Sync
View Estate Agent Solution

Any Business

NIA adapts to your unique business needs. Whether you're in healthcare, legal services, retail, or any other industry, our AI voice agent integrates with your existing systems and learns your specific workflows.

  • Custom knowledge base tailored to your industry
  • Flexible integration with any CRM, booking, or management system
  • Configurable call flows and response templates
  • Multi-language support for diverse customer bases
  • Scalable solution that grows with your business
  • Custom API Integration
  • Industry Agnostic
  • Flexible Workflows
  • Bespoke Solutions
  • Multi-Language
  • Scalable Architecture

Empower Your Team,
Never Miss a Call

UK businesses miss 25-40% of all calls, and 85% of callers never call back. NIA handles routine inquiries and captures opportunities when your team is busy or unavailable - turning missed calls into captured leads while your staff focuses on high-value work. Starting from just £50/month.

Save Money Icon

Save Money

  • £50/month vs £2,200/month for human answering services
  • £50/month vs £30,000/year for full-time receptionist
  • Zero training costs, sick days, or holiday cover needed
  • Pays for itself with just one recovered appointment per month
Capture Revenue Icon

Capture Revenue

  • 25-40% of calls currently missed - NIA answers them all
  • Handle multiple calls simultaneously during peak periods
  • 24/7 availability captures after-hours opportunities
  • Lead qualification ensures you only spend time on quality prospects
Scale Without Hiring Icon

Augment Your Team

  • Free your staff from routine calls to focus on complex customer needs
  • Handle overflow during peak times without hiring temporary staff
  • Reduce team burnout by eliminating constant interruptions
  • Let humans do what they do best while AI handles the repetitive tasks

For Trades:

"Focus on the job at hand while NIA handles routine bookings and inquiries."

For Beauty Salons:

"Your staff can focus on clients while NIA manages appointment scheduling."

For Estate Agents:

"NIA qualifies leads so your agents spend time on serious buyers only."

For MSPs:

"Let your techs solve problems while NIA handles initial call triage."

Is Your Team Struggling With These Challenges?

  • Staff overwhelmed by routine calls during busy periods?
  • Valuable employees spending time on basic inquiries?
  • No coverage during lunch breaks, sick days, or holidays?
  • Customer frustration when all lines are busy?
  • Team burnout from constant phone interruptions?

NIA works alongside your team to handle routine tasks, letting humans focus on what matters most.

Empower your team with AI that handles the routine, so they can deliver exceptional service where it counts.

Team

IT development is about bridging the gap between the code and real life problems. I can build that bridge.

Sigve Holmen

Founder and CEO

Dr. Sigve Holmen understands the challenges small businesses face because he's worked directly with them. From salon owners missing appointments to tradespeople losing emergency calls, he's seen firsthand how missed calls destroy revenue and stress business owners.

With experience building medical software used worldwide and extensive work in both clinical practice and IT development, Sigve leads NIA's development with a focus on solving real SME pain points, not just creating impressive technology.

Key expertise

SME Market UnderstandingVoice AI ImplementationROI-Focused Solutions

The best technology solutions are invisible - they simply make business more efficient and customer experiences more seamless.

Godfrey Gyasi

Founder and CMO

Godfrey Gyasi specializes in helping SMEs capture opportunities they're currently missing. With proven experience driving revenue growth in under-served markets, he understands exactly why small businesses need solutions like NIA - and how to make them successful.

At Nia, Godfrey leads partnerships with industry platforms like Phorest, Tradify, and Checkatrade, ensuring NIA integrates seamlessly with the tools businesses already use. His track record shows he knows how to turn technology investments into measurable business growth for small business owners.

Key expertise

SME Partnership DevelopmentRevenue Recovery StrategiesIndustry IntegrationCustomer SuccessROI Optimization

There are three responses to a piece of design – yes, no, and WOW! Wow is the one we aim for.

Lahiru Sandaruwan

Programmer

Lahiru Sandaruwan builds the interfaces that make NIA easy for busy business owners to use. His focus on intuitive design means salon owners, tradespeople, and estate agents can set up and manage their AI agent without technical expertise.

With deep experience in Angular and modern web technologies, Lahiru ensures NIA's dashboards and controls are as simple as checking your phone. His work on AI integration means business owners get powerful technology through interfaces they can actually use and understand.

Key expertise

Business-Friendly UI DesignSME Dashboard DevelopmentVoice AI IntegrationMobile-First DesignUser Experience Optimization

Clean, scalable code with a strong focus on performance - that's how we build software that stands the test of time.

Sachini Jayathilaka

Senior Full Stack Engineer

Sachini Jayathilaka ensures NIA works reliably when your business depends on it. With nine years building mission-critical systems, she knows that when a plumber's emergency call comes in at midnight, the AI must work flawlessly - no second chances.

At Nia, Sachini is a core contributor to NIA's voice agent service, focusing on the performance and reliability that small businesses need. Her experience with large-scale systems means NIA can handle the unpredictable call volumes that come with running a successful SME.

Key expertise

Production Voice AI SystemsHigh-Availability ArchitectureSME-Scale PerformanceReliability Engineering24/7 System Monitoring

Start Capturing Missed Opportunities Today

Every day you wait, competitors are answering the calls you're missing. Book a demo and see how NIA pays for itself with just one recovered appointment.

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